After Sales Service
At Fortron the emphasis is on service when it comes to after sales service, in that as a customer you will always remain important to Fortron and the service you receive should just happen, without any serious impact on your day-to-day business. Fortron’s service team is both highly skilled and well equipped to deal with any issue that may arise with a machine that has been sold. With engineers on-call Fortron endeavours to respond the same day, or at least within 24 hours to any machine breakdown, should it occur.
In addition to rapid response to unscheduled service calls Fortron will also put together a scheduled maintenance / service plan to make sure that your machines are kept in the peak of performance by factory-trained technicians. By being proactive rather than reactive Fortron becomes your invisible partner for machine maintenance ensuring minimum disruption to production time.